Frequently Asked Questions
  • How do I follow my order?

    When you log into, you are able to see the status of all of your orders at glance that by clicking on “My orders”. Orders that appear “In process” mean they have been accepted and are being processed. As soon as the package has been forwarded to the cargo, so then it appears "completed". More details about your order will be sent to your email address.

  • I want to chancel or change my order. How can I do it?

    You can deal with all questions about cancellation, refund and exchange in our headquarters. Click here for detailed information.

  • What are the payment options?

    You can place your order by credit card, bank transfer/Electronic Funds Transfer (EFT), PayPal option.

  • When will I receive my product?

    All orders are normally delivered to the domestic cargo within 5 working days. To check the status of your order, please go to our website and visit the order tracking page. You will get immediately a text message, when the product has arrived at the domestic cargo.

  • How much does shipping cost?

    Korayspor provides the product from the amount of Euro 50 free all over the world.

  • How can I replace or return my product when I have received?

    Refund and exchange are not available for international shipments.

  • How can I use my gift card?

    Visit our website: